Transport Information for Sawn Timber
After purchasing your timber, you may request a free cut-to-length service according to your required dimensions. Shorter planks may reduce packaging size and shipping costs.
The following collection and delivery options are available:
1. Collection from Warehouse
Once your order has been prepared, the timber can be collected from our warehouse as loose planks.
Collection address:
Espen AG
Elbenstraße 18–20
61118 Bad Vilbel
Germany
Collection is by appointment only. Please arrange a collection date in advance by telephone or email.
2. Freight Forwarding / Bulky Goods Delivery
Delivery by freight forwarder is required for:
- boards longer than 120 cm, or
- shipments with a total weight exceeding 30 kg.
Shipping costs depend on:
- the dimensions and total weight of the order, and
- the delivery destination.
Freight forwarding costs are calculated individually and will be communicated to you before order confirmation.
3. Parcel Delivery (DHL / DPD)
Parcel delivery via DHL or DPD is available if:
- the maximum plank length does not exceed 118 cm, and
- the total shipment weight does not exceed 30 kg.
If required, we can cut the planks accordingly free of charge to enable parcel shipment.
Important Notice
Please note that custom-cut or made-to-measure timber products may be excluded from the statutory right of withdrawal in accordance with applicable consumer protection regulations.
